Shopping agency / Reservation / arrangement agency service for products in Japan

よくあるご質問-英語

FAQ-ICON

FAQ

plum、left
plum、right

Q
What is Ninja Service?
A
We provide a service for people living outside of their home country to shop for the products they want in Japan and deliver them to a designated place, and a service for people staying in Japan to help with reservations and shopping for meals.
Q
Can the shopping agent deliver anything?
A
We will deliver items that are not illegal and prohibited to be shipped depending on the country or region, and if they can be arranged.
Q
Is it possible to make reservations/arrangements on the same day?
A
We will do our best to accommodate you if your schedule is open or if it is possible to make a reservation on the same day.
Please feel free to contact us first.
Q
How do I pay?
A
You can pay by Paypal or bank transfer. We will include it in the email we send you.
Q
Are customs duties included?
A
Customs duties will be borne by the customer.
Q
Can I use it from any country?
A
It is possible if it is a country or region that has diplomatic relations with Japan and is socially possible.